Complete healthcare coverage that ranks with the best — that's what you get with Manitoba Blue Cross. Manitoba-based and Manitoba-grown, we are an independent, not-for-profit organization that puts people and service first.
Manitoba Blue Cross has been Manitoba's leading benefits provider for over 40 years. Our comprehensive understanding of health care fuels our commitment to service. Together with our subsidiary Blue Cross Life, we provide health, dental, employee assistance, life, disability and travel coverage for over half a million Manitobans.
As a not-for-profit organization, we ensure that every dollar made is reinvested back into our infrastructure, our people and our province with the goal of expanding our community impact, broadening our health care knowledge, and providing better care for our members.
We are proud to be a made-in-Manitoba company. Our local status ensures we're keenly attuned to what's happening in the province. We follow Manitoba's drug formulary (which keeps drug costs low and promotes stable renewals) and we're aware the moment a provincial budget or other health care event impacts our services.
The fact that we serve our fellow Manitobans – our neighbours, the people we sit on parent council with, our kids' hockey coaches – keeps us connected to what's important. We know what coverage Manitobans need, what coverage they don't need, and how to package it all to ensure members get the best bang for their buck.
We are a caring corporation committed to the following:
- Quality – We strive for excellence and our high standards are constantly reflected in our products and services.
- Customer Service – We accept only optimum standards of service to our clients.
- Integrity – We deal with all our stakeholders fairly, equitably and honestly.
- Respect – We respect and trust our fellow employees and support and encourage one another in our daily lives.
- Teamwork – Teamwork is a way of life at Manitoba Blue Cross. We work together in a setting of collaboration, co-operation and open communication.
- Community Spirit – On a corporate and individual basis, we strive to engage in actions that support and strengthen our communities.
- 2018 — Top Health Benefits Provider in Canada
Leger 2018 Corporate Reputation Study
- 2018 — Most Trusted Travel Insurance in Canada
Reader's Digest 2017 Trusted Brand™ survey
- 2018 — Manitoba's Top Employers
Mediacorp and Winnipeg Free Press
- 2017 — Top Health Insurance Brand in Canada
Leger Research and Argyle Public Relationships
- 2017 — Most Trusted Travel Insurance in Canada
Reader's Digest 2017 Trusted Brand™ survey
- 2017 — Top Insurance Brand in Canada
2017 Gustavson Brand Trust Index
- 2017 — Community Small Contact Centre Award
The Manitoba Contact Centre Association
- 2017 — Environment Small Contact Centre Award
The Manitoba Contact Centre Association
- 2017 — Staff Satisfaction Small Contact Centre Award
The Manitoba Contact Centre Association
2015 and Earlier
- 2015 — Most Valued Brand in the Insurance Sector — McKim BrandWatch Survey
- 2015 — Short-listed for Canada's Top 100 employers — The Globe and Mail
- 2015 — Community Small Contact Centre Award — The Manitoba Contact Centre Association
- 2015 — Manitoba's Top 25 Employers — Mediacorp and Winnipeg Free Press
- 2014 — Manitoba's Top 25 Employers — Mediacorp and Winnipeg Free Press
- 2014 — Community Small Contact Centre Award — The Manitoba Contact Centre Association
- 2013 — Community Small Contact Centre Award — The Manitoba Contact Centre Association
- 2013 — Environment Award for a Small Contact Centre — The Manitoba Contact Centre Association
- 2013 — Employee Satisfaction Award — The Manitoba Contact Centre Association
- 2013 — Long-Term Achievement Award — The Manitoba Chamber of Commerce
- 2013 — Manitoba's Top 25 Employers — Mediacorp and Winnipeg Free Press
- 2012 — Community Small Contact Centre Award — The Manitoba Contact Centre Association
- 2012 — Heroes of Mental Health Award — Canadian Mental Health Association
- 2012 — Manitoba's Top 25 Employers — Mediacorp and Winnipeg Free Press
- 2011 — Environment Award for a Small Contact Centre — The Manitoba Contact Centre Association
- 2011 — Community Small Contact Centre Award — The Manitoba Contact Centre Association
- 2011 — Employee Satisfaction Award — The Manitoba Contact Centre Association
- 2011 — Corporate CPR Challenge, 2nd Place — Heart and Stroke Foundation of Manitoba
- 2011 — Manitoba's Top 25 Employers — Mediacorp and Winnipeg Free Press
- 2011 — Short listed for Canada's Top 100 Employers — Mediacorp and Winnipeg Free Press
- 2011 — Career Directory: Canada's Best Employers for Recent Graduates — Mediacorp
- 2010 — Community Small Contact Centre Award — The Manitoba Contact Centre Association
- 2010 — Environment Award for a Small Contact Centre — The Manitoba Contact Centre Association
- 2010 — Outstanding Large Business — The Manitoba Chamber of Commerce
- 2010 — Manitoba's Top 25 Employers — Mediacorp and Winnipeg Free Press
- 2010 — Career Directory: Canada's Best Employers for Recent Graduates — Mediacorp
- 2009 — Manitoba's Top 20 Employers — Mediacorp and Winnipeg Free Press
- 2009 — Short listed for Canada's Top 100 Employers — Mediacorp and Winnipeg Free Press
- 2009 — Career Directory: Canada's Best Employers for Recent Graduates — Mediacorp
- 2009 — Healthy Living Award Recipient — The Reh-Fit Foundation
- 2009 — Psychologically Healthy Workplace Best Practices — American Psychological Association
- 2009 — 50 Fastest Growing Companies in Manitoba — Manitoba Business Magazine
- 2009 — Partners for Life Certificate of Recognition — Canadian Blood Services
- 2009 — Campaign Chair Award — United Way of Winnipeg
- 2009 — Quantum Leap Award — United Way of Winnipeg
- 2009 — Corporate Pacesetter Award — United Way of Winnipeg
- 2009 — Corporate Match Award — United Way of Winnipeg
- 2009 — Outstanding Workplace Campaign — United Way of Winnipeg
Executive Committee of the Board
Mr. Mark Neskar
Mr. William Olson
Mr. Shaun Lamoureux
President & Chief Executive Officer
- Mr. Tom Bryk
- Ms. Crystal Laborero
- Mr. Peter Olfert
- Ms. Gloria O'Rourke
- Mr. David Baxter
- Mr. Allan Fineblit
- Mr. Curwin Friesen
- Mr. Elmer Hildebrand
- Ms. Marina James
- Dr. Brian Postl
- Mrs. Margaret Scurfield
- Mr. Robert Ziegler
Senior Leadership Team
- Lisa Bodnaruk B.HSc., DCC
- Frank Cantafio M.S.W., R.S.W.
- Kiran Claire CA, CIP
- Karyn Crone CPHR, C.I.M.
- Heather Dennison C.I.M.
- Mark Ensign
- Chad Friesen BA, FLMI
- Murray Gehman B.Sc., C.I.M.
- Heidi Gosselin, C.I.M.
- Shannon Granovsky C.I.M.
- Gene Holman
- Christine Prociuk BA, RPN, C.I.M
- Tony Rogerson B.sc.
- Brian Rosenberg B.Sc., BA
- Jeff Strong FSA, FCIA, B Comm (Hons)
- Shirley Taylor C.G.A.
- J. David Tompkins BA, CEBS
A private company providing not-for-profit health coverage to Manitobans.
Manitoba Blue Cross continues to fill the gap between what government health plans provide and what Manitobans need and want. Blue Cross continues to monitor, improve and introduce services and products for group clients and individual customers.
In fall of 2006, Manitoba Blue Cross moved to its new home at 599 Empress Street, a historic Modernist building. The 80,000 square foot building was completely renovated and has an open floor plan design allowing people to see throughout the entire building, accentuating a sense of well being. Employees sitting at their desks could see the sun rising on one side of the building and setting on the other.
In the fall of 2005, @live, a health risk assessment tool, is introduced. This product is sold to employer groups for employees to get an overall picture of their current health and how lifestyle choices are having an impact on general well-being. By using this on-line web-based tool, customers can become aware of their risk of developing chronic disease and provided with the tools and strategies needed to take charge of their health. @live provides immediate feedback, presented with personal health priorities that are easy to understand, practical and motivational. The employer receives reports identifying results of the entire company (not any particular employee results) with the hope that this will assist them in determining the best places to invest in employee wellness. In the years to come we will continue to add wellness components to address the needs of the marketplace.
LTD Top-Up Insurance provides an extra layer of protection in the case of a catastrophic impairment and can be used in whatever way best suits the customer's personal situation. The money provided by Top-Up could be used for renovations to improve access to the customer's home, for special needs as they and their family adjust to the changes in lifestyle or simply to increase the family's savings account as a hedge against future needs. Top-Up is a monthly benefit, not a one-time lump sum, so customers can count on its regular assistance in their day to day lives. This product, provided by Blue Cross Life, is introduced in 2004.
Manitoba Blue Cross successfully enters the new millennium with no Year 2000 technological failures. BlueNet is expanded to include the collection of Vision Care claims on an online, real time basis.
Manitoba Blue Cross launches an Internet site. The site provides access to generic product information as well as special features for Plan Administrators and Agents. The site continues to be enhanced.
In the Fall of 2000, Blue Cross Life Insurance Company of Canada introduces Life Link - Critical Conditions, which is written on a yearly renewal basis. The benefit is payable to the covered employee, spouse or dependent child in the event of a severe critical condition or illness.
Manitoba Blue Cross celebrates 25 years of service to Manitobans as a Blue Cross Plan doing business under the Blue Cross name and mark. New individual deluxe products, Medi-Blue Deluxe and Plus Plan Deluxe, which include expanded coverage and more flexibility with age banded rates, are offered in September 1999.
BlueNet is introduced. This online, real time prescription drug network captures claims directly from the provider and adjudicates the claim immediately for the customer.
Two new individual life products are introduced, Guaranteed Issue and Easy Access, providing term life insurance coverage for individuals. Both products are underwritten by Blue Cross Life Insurance Company of Canada.
The Health Spending Account is introduced. This Plan can be used as an alternative to a Flexible Benefit Program or as a supplement to an existing Employee Benefit Plan.
A Disability Management Program is developed as a service for group clients with Weekly Indemnity and Long Term Disability Insurance.
A new individual product is introduced - the Visitor Health Plan, providing health and accidental death and dismemberment coverage to visitors to Manitoba from the United States and abroad.
Two new individual products are introduced: the GenX Plan - a Health and Dental Plan geared to the needs of the under-30 customer, and an Annual Travel Plan.
An agreement is struck with Manitoba Health which allows Manitoba Blue Cross to be the first payer of out-of-province claims. This dramatically reduces reimbursement waiting time for our individual customers.
Manitoba Blue Cross officially launches Blue Cross Life products underwritten by Blue Cross Life Insurance Company of Canada. Blue Cross can now offer a total benefits package.
Manitoba Blue Cross creates the first Employee Assistance Plan ever offered by a Canadian Blue Cross organization.
Manitoba Blue Cross introduces the "Plus Plan", covering dental, vision and extended health benefits for individual customers.
A Student Accident Plan and the first Travel Health Plan of its kind for Blue Cross in Canada are introduced by Manitoba Blue Cross.
By a special act of the legislature, United Health Insurance Corporation becomes United Health Services Corporation and is qualified to use the Blue Cross name and trademark.
The first employer group dental plan is introduced.
Medicare is introduced and the M.M.S. is dissolved. United Health Insurance Corporation continues to offer supplementary health benefits.
The government plan doesn't cover semi-private hospital rooms, so the Manitoba Medical Service (M.M.S.) is asked to provide this benefit. (The M.M.S. was a group of medical professionals who provided medical services on a non-profit basis). To administer this new plan, the M.M.S. establishes the United Health Insurance Corporation Limited; the origin of today's Manitoba Blue Cross.
The federal government introduces a national hospital care program. Manitoba Blue Cross is chosen to administer it on the government's behalf in Manitoba.
The Manitoba Hospital Services Association (the first organization to operate as Manitoba Blue Cross), a non-profit, hospital-sponsored association, starts offering hospital benefits on a prepaid basis.